If you have problems with your device, you can contact customer service. They are available to help you with issues related to your SiriusXM radio, including technical issues, billing, and other matters. A representative will be able to help you fix the issue, or they may suggest a solution. Depending on the nature of the problem, the representative may be able to provide you with notes, which will help you identify the issue. Also, it is possible that the representative will be able to tell you if the problem is connected to the SiriusXM website or the device itself.
The company offers many different packages, which range from $10 to $18 per month. There are also several perks that you can receive with the subscription, such as ad-free stations and more channels. However, it is important to note that Sirius XM is not compatible with all devices. This means that you should ensure that you have a device that is compatible before you use the service. You can also choose to contact a car dealership if you have trouble with your SiriusXM radio or device.
When you contact the customer service department, they will be able to solve the majority of issues that you might have. However, some customers have complaints about the rude and unprofessional attitude of the representatives. Other customers are frustrated with the length of time it takes for them to get their issues resolved. These customer service representatives do not seem to follow through on their promises. Another problem that is often encountered is the failure to follow through on cancellations of subscriptions.
Although the company claims to cancel accounts, it does not always do so. Sometimes, you have to wait a long period of time before an agent is able to cancel your account. During this process, you should keep in mind that you can also request for a refund. Some customer service representatives have failed to follow through on this promise, leaving you to pay for a service you have no reason to cancel.
The website for Sirius XM has an Unresolved Issues button, which allows you to report a problem to the company. Using the form on the site, you will be able to get a screen shot of your problem and previous correspondence, which will give you an idea of the extent of the issue. Alternatively, you can contact the customer service department directly to find out if you have been contacted.
The company"s website is not always accurate when it comes to channel lineups. As a result, there are often times when you can"t access certain channels. Occasionally, you will lose complete signals when you are in an urban area. To resolve this, you must reconnect your radio to your satellite receiver.